1. Introduction:

Sacatelle Holdings LLC ("Sacatelle," “merch.com,” "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites, Sacatelle.com and Merch.com, or engage with our products and services. By accessing or using our websites and services, you agree to the terms outlined in this policy.

2. Information We Collect:

We collect and process various types of information depending on your interactions with us:

• Business Information: Includes the name, address, and contact details of your business.
• Personal Information: Includes your name, email address, phone number, and any other contact details you provide.
• Order Information: Includes details necessary for processing your orders, such as product selections, billing, and shipping addresses.
• Payment Information: Payment details are processed and securely stored by our third-party payment processors.

Note: We do not collect or store sensitive personal data. Other usage data may be collected in accordance with our cookie policy and for necessary security purposes.

3. How We Collect Information:

We collect information in the following ways:

• Directly from You: When you submit inquiries, request quotes, place orders, or otherwise communicate with us via our websites, email, phone, or in person.
• Automated Technologies: We may collect limited data via cookies or similar technologies to ensure proper functionality of our websites, maintain security, and enhance user experience. We do not engage in behavior tracking or profiling.

4. How We Use Your Information:

We use the information we collect to:

• Order Fulfillment: Process, fulfill, and manage your orders efficiently.
• Customer Support: Respond to your inquiries, provide assistance, and improve your overall experience with our services.
• Marketing: Send you promotional offers and updates, provided you have opted in to receive such communications.
• Business Operations: Manage and enhance our internal processes, websites, and services.
• Legal Compliance: Fulfill our legal obligations and comply with regulatory requirements.

5. How We Share Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: With trusted partners who assist us in operating our websites, processing payments, and delivering products and services. These partners are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: If required by law or in response to valid legal processes, such as a subpoena, court order, or to protect our legal rights, we may disclose your information.

6. Data Security:

We are committed to protecting your personal information through robust security measures, including:

• Encryption: Sensitive data is encrypted during transmission and while stored.
• Access Control: Access to personal data is restricted to authorized personnel who need it to perform their job duties.
• Security Audits: Regular security audits are conducted to identify and mitigate vulnerabilities.

7. Your Rights and Choices:

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications at any time.
• Data Portability: Request your data in a structured, commonly used, and machine-readable format for transfer to another service provider.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period has expired, we will securely delete or anonymize your data.

9. International Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We take appropriate measures to ensure that your information is handled securely and in accordance with this Privacy Policy.

10. Cookies and Similar Technologies

We use cookies and similar technologies on our websites for essential functions such as security, navigation, and enhancing user experience. These cookies do not track your browsing behavior beyond our websites. You can manage your cookie preferences through your browser settings, though this may affect the functionality of our sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we will update the "Effective Date" at the bottom of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: