How does white-label merchandise work?

We handle production, warehousing, and fulfillment entirely behind the scenes. All client-facing touchpoints, including packaging, communications, and storefront branding, carry your agency's identity or your client's brand. Our name never appears.

Can we manage multiple client programs from one account?

Yes. Your agency dashboard lets you manage separate client programs with distinct branding, product catalogs, pricing, and fulfillment rules. Each program operates independently while you maintain a single view across all clients.

What kind of merchandise can we offer clients?

Our catalog includes premium apparel, drinkware, tech accessories, bags, office products, and custom packaging. We can also source specialty items for unique client requests. If a client can imagine it, we can likely produce it.

How does pricing work for agencies?

Agencies receive wholesale pricing on all products with no platform fees or monthly subscriptions. You set your own markup when presenting to clients, keeping full control over your margins.

Do you provide design services or do we need to supply finished artwork?

Both options work. Our in-house design team can create production-ready designs from brand guidelines, or your creative team can supply finished artwork. Most agencies use a mix depending on the project.

Can clients place orders directly through a branded store?

Yes. We can build a branded storefront for any client program where their employees or customers order directly. The store carries the client's branding and your agency manages it from the backend.

For Agencies

White-Label Merchandise Solutions for Agencies

Offer branded merchandise as a service to your clients without building the infrastructure yourself. We operate behind the scenes so the credit stays with your agency.

Add Merch to Your Agency's Services

White-label fulfillment. Your brand, your clients.

Custom DesignGlobal Fulfillment$0 Platform FeesCampaign PlatformGift LinksWarehousing

The Challenge

Agencies Shouldn't Have to Become Merch Experts

🏗️

Building Merch Infrastructure Is Not Your Core Business

Sourcing suppliers, managing production timelines, and coordinating warehousing pulls focus from the creative and strategic work your clients actually pay for.

🎭

Your Vendor's Brand Shouldn't Show Up

When you present merchandise to a client, it should feel like your agency produced it. Third-party branding on invoices or packaging undermines the relationship.

🔀

Every Client Has Different Needs

One client wants event swag, another needs an employee store, a third wants a product launch kit. You need a partner flexible enough to handle the variety.

💼

Margin Pressure Is Real

Agency margins on merchandise are thin when vendors charge platform fees and inflated per-unit costs. You need wholesale-level pricing to make the service profitable.

The Solution

Your Agency's Merch Department, Without the Overhead

🏷️

White-Label Everything

Client-facing communications, packaging, and invoicing carry your agency brand. We stay invisible so your client relationship remains yours.

👥

Multi-Client Management

Manage all your client programs from a single dashboard. Each client has separate branding, catalogs, budgets, and fulfillment settings.

✏️

Design Support for Every Client

Our design team produces mockups and production-ready files for each client project. You review and approve before anything goes to production.

📦

End-to-End Fulfillment

From production through warehousing to individual shipment, we handle the entire supply chain. Your agency delivers the finished product without touching a box.

💰

Agency-Friendly Pricing

Wholesale pricing with no platform fees means healthy margins on every client project. Your agency earns revenue on merchandise without absorbing infrastructure costs.

Send Moments

Common send moments for agencies

Client event activations

Agencies produce branded merchandise for client conferences, sponsorships, and field events on a rolling schedule. Each engagement has its own deadline and design.

See related use case

Client product and campaign launches

Agencies coordinate launch kits for client product releases, brand refreshes, and campaign rollouts. The launch calendar drives the recurring cadence.

See related use case

Client influencer programs

Agencies running creator and PR programs ship branded packages on behalf of clients continuously throughout each campaign cycle.

See related use case

Always-on client stores

Agencies operate branded storefronts for clients that stay live year-round. The agency manages catalog updates, approvals, and reporting on retainer.

See related use case

Client team and employee programs

Agencies build and run new-hire kits and employee stores for client people teams as ongoing services, not one-off projects.

See related use case

Client gifting campaigns

Agencies execute holiday gifting, customer appreciation, and VIP send programs for clients on a recurring quarterly or seasonal basis.

See related use case

Key Terms

Glossary for for agencies merchandise programs

White-label fulfillment: Production, warehousing, and shipping operations performed behind the scenes for an agency's clients, with no third-party branding appearing on packaging, invoices, or communications.
Client program: A discrete merchandise initiative managed by an agency on behalf of a single client, with its own catalog, branding, budget, and fulfillment rules.
Agency markup: The margin an agency adds on top of wholesale merchandise pricing when billing the client, typically reflecting the strategic, creative, and account management work involved.
Reseller storefront: A branded e-commerce store operated by an agency on behalf of a client, where the client's audience orders merchandise directly while the agency manages the program.
Multi-tenant dashboard: An agency-facing operations view that aggregates orders, inventory, and fulfillment status across many client accounts in a single interface.
Co-branded packaging: Custom packaging that displays the client's brand on the exterior while concealing the underlying fulfillment provider, preserving the agency-client relationship.

How It Works

From concept to delivery

Discovery

Tell us what you need. We learn your brand, audience, and goals.

Design

Our team creates original product concepts designed from scratch.

Produce

We handle sourcing, manufacturing, printing, and quality control.

Ship

Global fulfillment from our warehouses, directly to your recipients.

From concept to delivery, we're one of the fastest in the industry.

Ready to Get Started?

Schedule a discovery call. We'll build a custom proposal tailored to your needs.

FAQ

Frequently asked questions

Resources

Helpful resources

Campaigns

White-labeling and branding

How your campaign logo, colors, and fonts apply across every customer-facing surface — invite emails, the redemption page, order confirmations, tracking pages, and delivery notifications.

Account

API keys and integrations

Generate API keys and connect Merch to the tools you already use.

Campaigns

Sharing and access controls

Lock a campaign down with private invite-only access, email-domain whitelisting, or a shared password.

Billing

Invoice types

The kinds of invoices you may see and what triggers each one.

Let's build something remarkable

Schedule a call with our team. We'll create a custom proposal with original design concepts — completely free.

Book Your Discovery Call

$0 Platform Fees — Only Pay for What You Order

Ready to build your merch?

Custom design, production, campaigns, and global fulfillment. One partner, zero platform fees. Your custom proposal in 24 hours.

Get Started