Streamline Merch Ordering
Manage every merch order — campaigns, swag store, bulk imports, and Shopify — from one branded dashboard.
Features
What's included
Run your entire merch operation from a single dashboard instead of juggling spreadsheets, supplier emails, and carrier portals. Every order — whether it came from a campaign, a gift link, your Shopify store, or a bulk CSV import — flows through the same lifecycle: created, approved, in production, fulfilled, shipped, delivered. Route to the nearest warehouse automatically, push tracking back to your CRM, and process returns without leaving the platform.
Unified Order Dashboard
Every order — campaigns, gift links, Shopify, manual entry, bulk CSV — in one sortable, filterable view with global search across recipients, SKUs, and statuses.
Bulk Order Import
Upload CSVs to create hundreds of merch orders in minutes. Column mapping, address validation, duplicate detection, and dry-run preview before submit.
Smart Fulfillment Routing
Orders auto-route to the nearest in-stock warehouse (US, EU, UK) by destination zip and SKU availability — cuts ship time and cost without manual triage.
Real-Time Shipment Tracking
Carrier tracking integrated per order across USPS, UPS, FedEx, DHL, and international carriers. Status, estimated delivery, and proof of delivery surfaced inline.
Full Order Audit Trail
Created → approved → in production → shipped → delivered, plus every exception (address issue, stockout, carrier delay). Exportable for finance and compliance.
Returns & Exchanges
Branded return portal at our facilities with automatic restocking, inventory reconciliation, exchange fulfillment, and refund triggering. No separate returns vendor needed.
Use cases
Common ways teams use Streamline Merch Ordering
- Replace spreadsheets and email threads for managing a company-wide swag program
- Import a 500-row recipient CSV from HR for new-hire welcome kits without manual order entry
- Sync Shopify orders into a single fulfillment pipeline alongside campaign and gift-link orders
- Push live tracking and delivery confirmation back to your CRM or warehouse data lake
- Run a branded returns and exchange flow without standing up a separate returns platform
FAQ
Frequently asked questions
Ready to get started?
Schedule a call with our team. We'll walk you through the platform and build a custom proposal for your program.
Ready to build your merch?
Custom design, production, campaigns, and global fulfillment. One partner, zero platform fees. Your custom proposal in 24 hours.