Reordering a product you've already run is the fastest path to a new shipment of the same thing. The art is on file, the decoration is set, the supplier knows the spec. Most reorders move from request to placed order in a few clicks.
#The basic flow
- Find the product or the past order. From My Products, open the item you want to reorder. From Orders, open a past order with the same item and reorder from there.
- Click reorder. The product loads with the same decoration, the same variants, and the same artwork pre-filled.
- Adjust the quantity. Bump it up or down for what you need now.
- Confirm the destination. Same bulk shipping address, a new one, a campaign, or "hold in inventory."
- Approve. Once the quote refreshes for the new quantity, approve and we move into production.
Most reorders skip a proof step because the artwork and decoration haven't changed. If you've tweaked anything — a new color, a different placement, a swap to a similar product — you'll get a new proof to approve.
#What carries over
When you reorder, these come along by default:
- The artwork file — the same logo, the same colors, the same decoration setup.
- The decoration method and placement — screen print on the left chest, embroidery on the cap front, etc.
- The size and variant breakdown — though you can edit this on the new order.
- The product spec — same blank, same color, same supplier.
These are the things that take real prep time on a first run, which is why a reorder is so much faster than a new product. The setup work is already done.
#What doesn't carry over automatically
A few things to verify before approving the reorder:
- Pricing tier — running 250 pieces when you previously ran 50 puts you in a different quantity tier. The per-piece price moves accordingly. See Understanding your pricing.
- Lead time — production capacity changes over time. A reorder doesn't always take the same number of days as the last run. The current lead time shows on the new quote.
- Stock and availability — if the underlying blank is out of stock with the supplier, the reorder lead time will jump. We'll flag it on the quote.
- Decoration setup retention — for most methods, we hold the screen, the digitized stitch file, or the die between runs. Occasionally a physical setup wears out or expires and needs to be remade. If so, you'll see a setup charge on the reorder quote with a note explaining why. See Setup charges.
#Reorders vs. drawing from held inventory
If you're holding inventory of the product in our warehouse network, the question is usually not "reorder" — it's "ship from stock." Drawing from existing inventory is faster (no production), and you only reorder when stock is low enough to justify another run.
The flow:
- Stock is healthy — ship from inventory. The order is a fulfillment, not a production run.
- Stock is low and you have time — place a reorder now, ship from incoming production once it lands.
- Stock is depleted and the date is tight — reorder with a rush, or see Rush and expedited orders.
For most My Products items, your account team can see your on-hand quantities and recommend whether you need to reorder or just draw down.
#When to talk to your account team first
A simple reorder doesn't need a conversation. But a few situations are worth flagging before clicking through:
- Significant scale change — going from 50 to 5,000 isn't just a quantity tier shift; it may change which supplier or which decoration method makes sense.
- Decoration tweak — adding a back hit, moving the front placement, changing colors. That's a new product run with a proof, not a clean reorder.
- Product change — same logo, new blank (a different tee, a softer hoodie). Setup carries over partially; expect a new mock and possibly a partial setup fee.
- Long gap since the last run — if it's been a while, the original blank may be discontinued or the supplier's color shifted. Worth confirming before approving.
- A different partner or co-branded variant — see Co-branding and dual-logo products.
#Closed orders and reorders
Even after an order moves to Closed, you can reorder from it. The closed order stays in your history; opening it and clicking reorder starts a fresh order using the closed order's spec.
For the price math behind reorders, see Understanding your pricing. For how setup charges shift on reorders, see Setup charges.