The Products section of your portal is where you find what to buy and learn what it costs. Most customers spend more time here than in any other area of the platform — picking items for a campaign, reordering a hero product, exploring something new. This page is a map of the articles that cover it.
#Where products live
- My Products vs the Product Catalog — the distinction matters. My Products is the curated set we've already dialed in for your brand (your colors, decoration, sizing). The Product Catalog is the full library; anything in it can be added to My Products on request.
- Requesting new products — most product work starts with a quick note to your account rep, not a form. What to include and what happens next.
#Variants, decoration, and customization
- Product variants and options — sizes, colors, and configurations explained.
- Customization and decoration — embroidery, screen print, sublimation, engraving, debossing, patches — what each method is good at and where its limits are.
#Pricing
- Understanding your pricing — how to read a price breakdown — quantity tiers, decoration setup fees, per-piece charges, customization charges.
- Why pricing might vary — what moves the price up or down between two quotes for similar items.
#Timing and proofing
- Lead times — how long products take from order to in-hands, and what changes that.
- Samples — get one in your hands before you commit to a larger run.