Two product views live side by side in your portal. They look similar at first glance but serve very different jobs.
#My Products
My Products is your account's short-list of ready-to-order items. Each one has your colors, decoration, and sizing already locked in — so when you reorder, you do not have to rebuild the spec from scratch.
Use My Products when you want to:
- Reorder a familiar item in one or two clicks
- Send something to a campaign without rebuilding artwork
- Show your team only the items they are approved to order
Your account team curates this list with you. As your program grows, items move in and out so the list stays focused on what you actually use.
#Product Catalog
Product Catalog is the full universe of items available to you. It is much larger and intentionally broader — apparel, drinkware, bags, tech, office, gifts, and so on — without your branding applied.
Use the catalog when you want to:
- Explore options for a new launch or campaign
- Compare similar items side by side
- Find a category you have not ordered before
You cannot order directly from the catalog. The catalog is for browsing and inspiration; My Products is for ordering.
#How items get into My Products
Two paths lead to the same place — a finished, priced product in your My Products list.
#From the Product Catalog
You browse the catalog, see something you like, and tell your account team. They dial in your colors, decoration method, and sizing on the catalog SKU, get the design priced, and add the result to My Products as a ready-to-order item.
This is the path most customers start on. The catalog gives you a known starting point, and your AM does the configuration work.
#From a custom design
When the catalog doesn't have what you need, your account team works with the design team to source or build something fresh — a product that doesn't exist as a SKU yet. They get the design priced, get your sign-off, and add the result to My Products the same way a catalog item would land there.
This path takes a little longer than picking from the catalog, but the destination is the same. Once the item lives in My Products, it's orderable just like any other product on your account.
#The relationship in one line
Product Catalog is what exists. My Products is what is ready for you. Whether the starting point is a catalog SKU or a fresh idea, your account team handles the configuration and dropping it into My Products.
For the request flow, see Requesting new products.