The portal is organized around the things you actually do day to day. Here is what each section is for.
#Dashboard
Your home base. Active orders, recent activity, upcoming in-hands dates, and quick links to the things you touch most. Open the portal and you land here.
#Products
Everything related to what you can order:
- My Products — the list set up for your brand
- Product Catalog — the full library you can request additions from
- Presentations — curated product picks your account team shares with you for review
#Orders
Every order you have ever placed. Use the filters to narrow by status — New, Open, or Closed — or by date range. Click any order to see fulfillment, design proofs, invoices, and tracking in one place.
#Campaigns
If you are running a recipient-driven program, this is where it lives. Create the campaign, share the link, and watch claims come in.
#Inventory
If you stock items with us, this is where you check what is on hand and reorder when stock gets low.
#Billing
Invoices, receipts, payment methods, and account funds. You can download a PDF of any invoice from here. See Billing and invoices.
#Account
Your profile, your team's profiles, account-wide settings, addresses, and integrations. Most one-time setup happens here.
If you're connecting Merch to your own systems, head to Settings → API Keys for credentials. For the full picture of what we connect to, see Integrations.
#Top bar shortcuts
A few things live in the top bar regardless of which page you are on:
- Search — jump to any order, product, or recipient by name or number
- Notifications — alerts about approvals, deliveries, and invoices
- Help — a link back to these resources