Your profile is the personal half of your account — your name, your contact info, and the preferences that follow you around the portal.
#What lives in your profile
- Name and photo — what other teammates and your account team see
- Email address — where notifications and approval requests are sent
- Phone number — used for shipping confirmations and account recovery
- Time zone and locale — affects how dates and times display
- Communication preferences — which kinds of emails you want to receive
#Update your profile
Open the portal, click your avatar in the top bar, and choose Profile. Edit any field and save.
Your changes apply right away. Some fields, like email, may ask you to verify the new address before the change takes effect.
#Change your email address
When you change your email, we send a verification link to the new address. Click it to confirm, and your login switches over. Your old email stays on file as a record but cannot be used to sign in.
#Profile vs account settings
There is a distinction worth knowing:
- Profile — your personal info. Changes only affect you.
- Account settings — your company's info. Changes affect every teammate. See Account settings.
#Photo guidelines
A photo is optional but makes it easier for teammates and your account team to recognize you in comments and approvals. Square images work best. We will resize automatically.
#Notification preferences
Inside your profile you can also pick which notifications you receive. For the full breakdown, see Notifications.