You have four ways to pay any invoice on your account: card, ACH, wire transfer, or check. The first two go through the portal; the second two are off-platform but get reconciled to the same invoice.
#Open the invoice
Open Billing > Invoices in the side nav and click any unpaid invoice. The detail page shows line items, taxes, totals, and an Add Payment action.
#Pay by card
Click Add Payment and choose a saved card or enter a new one. Cards are processed through Stripe and the charge usually clears instantly.
A 3% credit card processing fee applies on card payments. ACH and wire transfers don't carry the fee. The fee is shown at the time of payment so there are no surprises.
#Pay by ACH
Choose ACH and pick a connected bank account. If you do not have one yet, link one in seconds by signing into your bank through the secure connect flow — there is no manual routing or account number entry. See Adding a bank account.
ACH payments take 1-3 business days to clear. The invoice stays in Due until clearance is confirmed, then flips to Closed.
#Pay by wire transfer
Wire instructions appear directly on the invoice in the terms and conditions section, and on the PDF you download. Send the wire from your bank, reference the invoice number, and we will mark the invoice paid once funds arrive.
For more on this, see Wire transfer instructions.
#Pay by check
Mail a check to the remit-to address shown on the invoice. Write the invoice number on the check so we can match it. Once it clears on our side, the invoice is marked paid.
#Pay multiple invoices at once
If you have several open invoices, you can pay them in one go from the invoice list. Pick the invoices you want to settle, choose Add Payment, and the modal will roll them up into a single transaction.
#Account funds
If you have a balance pre-loaded on your account, you can apply it to invoices as another payment option. See Account balance and funds.
#If a charge looks wrong
If you think a charge is incorrect, reach out to your account team or support before disputing it with your card issuer. Under the terms, initiating a chargeback on a properly authorized charge results in a $150 chargeback fee per occurrence and is treated as a material breach of the agreement. We can almost always resolve the underlying question directly and faster than the dispute process.