Two tools can take the friction out of paying invoices: auto-pay charges a saved payment method when invoices come due, and account funds lets you pre-load a balance and draw from it.
#Auto-pay
Auto-pay watches your invoices and charges your primary payment method automatically when each one is due. No more "did anyone pay this?" emails.
#Turning it on
Open Settings, choose Payment Method, and step through the auto-pay setup wizard — you pick which invoice types to cover, choose a primary and optional backup method, and confirm. For the full walk-through of the wizard, see Auto-pay.
#Invoice categories you can auto-pay
- Sales order invoices — deposits and balances on your orders
- Storage & fulfillment invoices — warehousing and per-shipment fulfillment fees
- Subscription invoices — your monthly platform plan fee, if applicable
You can have auto-pay on for some types and off for others. Many teams auto-pay subscription and fulfillment invoices but pay sales order invoices manually.
#Stopping or changing auto-pay
Open the auto-pay section and toggle the categories on or off, or change the primary or backup method. Changes apply to future invoices — anything already auto-charged is settled.
#Account funds
Account funds is a pre-paid balance on your account. Wire or pay in any amount, and that balance is available to apply to invoices instantly — no card swipe, no ACH wait.
#Why use it
- Speed — no payment to clear when you are placing a fast-turn order
- Predictability — you know exactly what is sitting on your account and ready to spend
- One transfer covers many invoices — wire once a quarter and forget about it
#Adding funds
Contact your account team to add funds. Once we receive the wire or ACH, your balance updates in the portal. You will see it in Billing at the top of the page.
#Spending funds
When you pay an invoice, account funds are offered as a payment option (when you have a balance). Pick "Pay with account funds" and the invoice is paid instantly.
#Refunds
Funds you pre-load stay your money. If you want to drain the balance back, contact your account team and we will return it to the bank account or card it came from.
#Auto-pay plus account funds
You can use both. Many teams keep a balance of account funds for fast manual payment on big orders and run auto-pay against a card or bank for the recurring categories — subscription, fulfillment fees, and similar. Talk to your account team about the setup that fits your billing rhythm.