Roles and permissions

How access works for the teammates on your account.

Last updated May 8, 2026

Every teammate you invite into your account gets the same standard access today: they can place orders, approve proofs, view billing, and manage products and campaigns for your account. Anyone on the account can do anything inside it.

#What teammates can do

Once invited and signed in, a teammate can:

  • Browse My Products and the Product Catalog
  • Place orders and approve design proofs
  • Run campaigns and view recipient activity
  • See invoices, receipts, and payment activity
  • Manage saved addresses and default settings
  • Invite other teammates and manage the user list
  • Add and remove payment methods
  • Generate API keys and connect integrations

If you need a tighter access model for specific people on your team, talk to your account team — we can plan around it.

#Removing access

The lever you have is simple: who is on the account. If someone should not be able to take an action, they should not be on the account. When a teammate leaves the company or changes roles internally, remove them from the Users page right away. Their sign-in stops working immediately, while their order history and comments stay attached to their name as a record.

See Team and users for the click path.

#Sensitive actions

Actions that touch money or account access — payment methods, auto-pay, API keys, removing teammates — are logged. When something changes, the rest of your team can see who did it and when, so accountability is built in even with broad access.

#Best practice

Keep the user list tight. The shortest path to a clean account is to invite people only when they need access and remove them as soon as they do not.

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